La Parrucchiera
via della Motta 12
6600 Locarno, Switzerland
Owner: Susanne Stalder
Email: info@laparrucchiera.ch
Effective date: October 2025
1. General Information
Protecting your personal data is important to us. This Privacy Policy explains how La Parrucchiera collects, uses, and protects your personal information when you visit our website, contact us, or book appointments online. We comply with the Swiss Federal Act on Data Protection (revDSG 2023) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. Data Controller
The responsible party (“Controller”) for data processing is:
La Parrucchiera, via della Motta 12, 6600 Locarno, Switzerland.
Email: info@laparrucchiera.ch
3. Collection of Personal Data
We collect personal data when you:
– Book an appointment online, by phone, or in person
– Subscribe to our newsletter or contact us via the website form
– Interact with us on social media (e.g. Instagram)
– Visit our website (technical and usage data)
The types of data we may collect include:
– Name, phone number, email address
– Service preferences and appointment details
– Payment and billing information (if applicable)
– Technical data such as IP address, browser type, and cookies
4. Purpose of Data Processing
Your personal data is processed for the following purposes:
– Managing bookings, services, and client communications
– Processing payments and issuing receipts
– Sending confirmations and reminders
– Improving our website and customer experience
– Meeting legal obligations and accounting requirements
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to ensure proper functionality and improve user experience. You can control or delete cookies through your browser settings. We may also use Google Maps and Instagram embeds, which may process limited technical data (such as IP address) according to their own privacy policies.
6. Online Booking & Third-Party Services
If you book online, your data may be processed by our scheduling provider (e.g., Bookly, BookingPress, or Fresha). These providers act as data processors and store your booking data securely on our behalf. Payment information (e.g., card data) is handled exclusively by certified payment processors — we do not store this information.
7. Data Storage & Retention
Personal data is stored only as long as necessary to fulfill the purposes stated or as required by law (typically 10 years for accounting data). After this period, data is securely deleted or anonymized.
8. Data Sharing
We do not sell or share your personal data with third parties. Data may be shared only when necessary for:
– Booking system or payment processing
– Legal obligations or court orders
– Technical website hosting or maintenance
All third parties are bound by confidentiality and data protection agreements.
9. Your Rights
You have the right to:
– Access and obtain a copy of your personal data
– Request correction or deletion
– Withdraw consent to data processing
– Object to certain types of processing
– File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)
Requests can be sent by email to: info@laparrucchiera.ch
10. Data Security
We use appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and disclosure.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The current version is always available on our website.
12. Contact
If you have questions about how we handle your data, please contact:
La Parrucchiera
via della Motta 12, 6600 Locarno, Switzerland
Email: info@laparrucchiera.ch
© La Parrucchiera 2025 – All rights reserved.